Delivery

DELIVERY TIMES

Standard delivery times are 8.00am to 4.00pm Monday to Friday.

Weekend delivery and public holiday services are available upon request.

Additional charges including staffing will apply for weekends, public holidays and deliveries outside standard operating hours.

Free delivery within Sydney CBD (5km radius).

Delivery fees will apply when servicing locations beyond.

For deliveries outside 30km, please contact the Food Geek Sydney office, as additional surcharges will apply. Please note the above, delivery rates and minimum spend are for most orders, however there may be additional charges on certain orders.

MINIMUM ORDERS

Monday to Friday [excluding public holidays] $250 minimum order. Weekends, excluding public holidays $1500,00 minimum order.

Orders below $250,00 are encouraged to increase the order to meet the minimum or the shortfall will be applied.

CANCELLATIONS

A 100% cancellation fee will apply when your catering requirements have been confirmed in writing and an order is cancelled less than 24 hours prior to delivery.

This covers the costs incurred with regards to food, labour or other services.

PRESENTATION

Our catering will be delivered in disposable, 100% bio-degradable catering trays.

EQUIPMENT HIRE

We have a full range of hire equipment for events or alternatively we can source anything you may require. Breakage or loss of any hired equipment will be charged to the client at retail prices for its replacement. Delivery and collection fees may also apply.

LOST OR DAMAGED EQUIPMENT

Any lost or broken equipment will be charged at replacement cost. By confirming your order, you agree to the above terms and conditions and accept responsibility to abide by these terms.

RESPONSIBILLITY FOR DAMAGE

Neither Food Geek Sydney, nor any Food Geek Sydney employee shall be liable for any loss or damage sustained by the client, the client’s guests, or by any person, firm or corporation supplying the client. The client shall be responsible for making good any damage or loss caused to the venue and Food Geek Sydney’s, furniture, fittings & equipment arising out of or in the course of the client’s event.

REFUNDS AND RETURNS

If the goods or services received are defective or not fit for purpose, a full refund, credit or replacement will be provided. Please note that products cannot be returned due to change of mind, incorrect choice, or the item does not fit. This replacement extends to damage caused in-transit.

We guarantee that Food Geek Sydney goods are:

      o Acceptable quality, safe, durable and free from defects.
      o They will be acceptable in appearance and finish.
      o Match the description given to you [may differ slightly in presentation as all are hand made products]

Please provide details of the manner in which the goods fail to serve their purpose or are defective. We welcome accompanying documentation i.e. Photographs.

RESPONSIBLE SERVICE OF ALCOHOL AND THE LAW

Food Geek Sydney subcontracts the responsible service of alcohol to its subsidiary company Bayleaf Sydney Pty Ltd A.C.N. 607 976 063 trading as “Bayleaf Sydney’’ who operate under NSW liquor license LIQO624012791 / Gold License 153.