Refund Policy

REFUNDS AND RETURNS

If the goods or services received are defective or not fit for purpose, a full refund, credit or replacement will be provided. Please note that products cannot be returned due to change of mind, incorrect choice, or the item does not fit. This replacement extends to damage caused in-transit.

We guarantee that Food Geek Sydney goods are:
o Acceptable quality, safe, durable and free from defects.
o They will be acceptable in appearance and finish.
o Match the description given to you [may differ slightly in presentation as all are hand made products]

Please provide details of the manner in which the goods fail to serve their purpose, or are defective. We welcome accompanying documentation i.e. Photographs.

CANCELLATIONS

A 100% cancellation fee will apply when your catering requirements have been confirmed in writing and an order is cancelled less than 24 hours prior to delivery. This covers the costs incurred with regards to food, labour or other services.

Angela Thanasias , 12/05/2021

Always use them for all our catering needs. The food is always fresh and team reliable to deliver on time every time! Never are we disappointed :)

Shane Forsyth , 18/05/2021

Quality food and exceptional service. I can't fault Food Geek.

Darryl Wilson , 26/03/2020

Awesome food delivery service that comes in exquisite, classy packaging with wooden recyclable cutlery and napkins. And the food is deliciously gourmet. Loved the Salmon. Food Geek Sydney is a 5-star food delivery service.

Miranda Super , 31/10/2019

Great company with a fantastic range of products. Easy to use shopping cart taking the stress out of ordering. Love it!

Zoe Arthur , 11/12/2018

Love Food Geek Sydney. The food is absolutely delicious, so fresh with plenty of healthy options as well as some great treats. Excellent customer service, easy to order, easy to update orders, always deliver on time with a smile. Can't recommend them highly enough.

Carlos Eduardo , 19/06/2021

Awesome food, highly recommended